The coveted Chevron is a colourful and shapely wooden award, crafted by the talented team at Kilmarnock Enterprises. The trophy is awarded to a hospitality individual or establishment, recognised by their industry peers as being the best in the business.
The best baristas know your name, coffee order, and your trim or full-fat preference. They’re quick with their tamping and grinding, without compromising the quality of your brew.
The Outstanding Bartender has an excellent memory, a sense of humour and a unique personal style. They can make you…well pretty much anything, because they have some great understanding of the products they work with, the environment of the moment plus they have the incredible knack of reading their customer’s needs.
This stellar service team work together to ensure each glass in the room is never empty, can answer any trivial menu questions you throw at them, mind their P's and Q's and always remember to ask you the important age old question - "would you like some cracked pepper with that?". Which gang of waiters and waitresses know what it takes to keep you happy as Larry?
You might never see them, but you’ve definitely had a few successful dates with their food. Whether they know how to make your dream bowl of chips or can quenelle like a boss, this is the chef that keeps you coming back for their inspiring dishes, time and time again.
This aspiring chef has had their fair share of dishy duties - and now it's time for them to really shine. Their vast, worldly knowledge of food leads you to suspect they've been sleeping with their cook books again, and you don't doubt for a second that they've been up all night practicing with the rate they're dicing onions these days. Which up & coming chef is making you go back for seconds every time?
This establishment stands apart from the others through their fantastic atmosphere but also for their point of difference. They have put as much time into the menu, the atmosphere and their brand and the team of staff constantly showcase the values of the business through their consistency and passion.
Outstanding Takeout is exciting; it is about offering food that is fast, tasty and authentic - the kind of food that you love to eat. They do an array of dishes, and they do them exceptionally well. Consistency in the delivery of food with the ability to meet customer needs.
Sure, their coffee is good and they know how to flawlessly poach an egg, but it's more than just the menu that keeps you coming back to this establishment. Perhaps their open space and natural lighting makes it the perfect spot to crack down and do some work, their fit out makes you feel like you've just walked into a design interior magazine, or maybe they've got a great playlist to chill out to and comfortable seating that moulds perfectly to your behind.
This is an establishment which offers an array of great food, superb coffee, fabulous staff, a comfortable ambience and standout customer service. This is a place where the Barista knows your name, your order, and quite possibly knows what time you will be dropping in!
The Outstanding Ethnic Restaurant specialises in authentic cuisine - Indian, Mexican, Italian, Thai etc. It offers an exemplary international dining experience in food, beverage and service.
The Outstanding Bar does everything well from their warm and knowledgeable service, their impressive product range, fantastic atmosphere and well thought out food selections. Their outstanding beverage offering is innovative and their team take immense pride in the establishment. This bars' individual personality and style ensures it stands out from the crowd.
This Restaurant has a fantastic a la carte menu complimented by an outstanding wine and beverage list. The establishment has professional and knowledgeable service with a welcoming ambience and style. Consistent and a pleasure to visit and is a complete dining experience.
They know what you need and when you need it, before you’ve even thought about it. This is the sales rep that lightens the load and lightens the mood.
They’re a phone call away from providing whatever goods and services you need. They keep your ship sailing straight and your sail full of air!
The Excellence in Event Hospitality Category is to acknowledge those in the industry that host events such as Markets, Festivals, Concerts, Shows, Banquets and Awards, Community Fundraisers and Events of all types within our destination. The event would have well thought out food choices, beverage offering, specialist foods and a style and personality for their event that demonstrates their commitment to the overall experience.
Please note: This is a public event that excels in host responsibility, not a venue.
This is an establishment that excels in Customer Service, consistency in food preparation and delivery, welcoming ambience and style, attention to detail and is always willing to go that extra mile.
This award is dished out to the industry member who has gone above and beyond, as nominated by their hospitality peers.