The coveted Chevron is a colourful and shapely wooden award. The trophy is awarded to a hospitality individual or establishment, recognised by their industry peers as being the best in the business.
The Gilmours Supreme Award is presented to an individual or establishment who has been influential and has made a significant contribution to the hospitality industry. They are recognised for their pioneering spirit, energy, resourcefulness and commitment to the hospitality industry.
The best baristas know your name, coffee order, and your trim or full-fat preference. They’re quick with their tamping and grinding, without compromising the quality of your brew.
The Outstanding Bartender has an excellent memory, a sense of humour and a unique personal style. They can make you…well pretty much anything, because they have some great understanding of the products they work with, the environment of the moment, plus they have the incredible knack of reading their customer’s needs.
The Outstanding Waiter/Waitress embodies excellent hospitality and understands every element of their service with professionalism and charisma, they are the ‘face’ of their establishment & a great ambassador for the Rotorua Hospitality scene.
This stellar service team work together to ensure each glass in the room is never empty, can answer any trivial menu questions you throw at them and is second to none. This is the best FOH team in the Rotorua region and they make every moment a memorable one.
The Outstanding Chef produces innovative and creative menus, showing exceptional culinary techniques using only the finest ingredients. The kitchen under their leadership and guidance produces outstanding and consistent dishes for their guests, all whilst engaging the front of house team to be inspired by every dish that touches the pass. This chef is an inspiration in all aspects of cooking and sets the standards we have grown to expect in the Rotorua culinary scene.
This year’s Emerging Chef is not only climbing the hospitality ladder but displays a passion and dedication for the industry in the kitchen. They are a confident, talented professional who demonstrates leadership potential with a great future in front of them. They have been in the industry for less than three years but in that time they have definitely made an impact.
New to our bustling hospitality community, opening within the last three years, this venue has already made a statement. It feels like it could have been around for years. It is innovative, welcoming and here to stay!
This Outstanding Street Food/Takeout is exciting; offering food that is fast, tasty and authentic - the kind of food that you love to eat. Whether it’s your favourite go to in your local suburb, a quick dine and dash, or a bite to eat as you stroll through the Rotorua Night Market.
This is an establishment which offers an array of great food, superb coffee, fabulous staff, a comfortable ambience and standout customer service. This is a place where the Barista knows your name, your order, and quite possibly knows what time you will be dropping in!
The Outstanding Bar does everything well from their warm and knowledgeable service, their impressive product range, fantastic atmosphere and well thought out food selections. Their outstanding beverage offering is innovative and their team take immense pride in the establishment. This bars' individual personality and style ensures it stands out from the crowd.
This specialty restaurant serves up tasty ethnic dishes inspired by delicacies around the world. You don’t need a plane ticket to experience your favourite international flavours as this establishment is serving up pure authentic goodness right here in the Rotorua region.
This local establishment is the hub of the community and a place where family and friends meet regularly and are also made to feel welcome and relaxed. It has that feeling of home away from home, and is a place where you can pop in on your own or meet a group of friends and the staff will know your name, or better yet what you drink!
This establishment is more than great food and a killer drinks list! They have thoughtfully designed a spot which delivers a huge impact when you walk through their doors. Whether it’s the comfy furniture, eccentric artwork, banging playlist or mood lighting this place has ‘hit the nail on the head’ with design and atmosphere.
This person turns up at the right time, every time and knows exactly what product or support you need. Whether its staff training, organising an emergency delivery or simply being someone to bounce crazy ideas off – the Outstanding Sales Rep is YOUR support person on the ground and simply knows how best to support you, your business and your team.
This supplier is committed to top quality and innovative products, they listen to their customers and know what works well for each of their individual needs. They are always a phone call away with a team of professionals on board to provide you with all the essential goods and services you require to open the doors.
This is an establishment that excels in Customer Service, consistency in food preparation and delivery, welcoming ambience and style, attention to detail and is always willing to go that extra mile.